Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

At AV Upgrades, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.avupgrades.com, or interact with us in any way.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services, including:

Personal Information:

• Name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Project details or inquiries submitted via forms
   

Non-Personal Information:

• Browser type and version
   
• Device type
   
• IP address
   
• Pages visited on our site
   
• Time spent on pages
   

2. How We Use Your Information

We may use your information to:

• Respond to inquiries or service requests
   
• Schedule consultations or installations
   
• Process transactions and provide customer support
   
• Send service updates, promotional offers, or newsletters (you can opt out anytime)
   
• Improve website performance and customer experience
   

3. How We Share Your Information

We do not sell your personal data. We only share information when necessary, such as:

• With trusted service providers who assist us in operating our website or providing services
   
• To comply with legal obligations or protect our legal rights
   
• If we undergo a business transfer, such as a merger or acquisition
   

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
   
• Analyze site traffic and usage patterns
   
• Improve overall site functionality
   

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

We take appropriate security measures to protect your personal information, including encryption, firewalls, and secure data storage. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
   
• Opt out of promotional communications
   
• Request more details about how your data is used
   

To make a request, contact us at info@avupgrades.com.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

AV Upgrades
Email: info@avupgrades.com
Phone: 336-893-9532
Website: www.avupgrades.com